Once we receive your order, we take care of it right away so you can get your jewellery ASAP! All orders are processed within one to two business days, and then shipped to you between two to ten business days for dispatch.
In the event that your order can’t be shipped, we’ll contact you within 2 business days to let you know why your shipment has been held up. For example Christmas time and the new year may affect theses delivery times frames and if you are concerned please call us or email so we can advise an actual delivery date.We will do our best to get things underway as quickly as possible for you.
For your security, high value orders may require a signature upon delivery. If you can’t be available to sign for your package, please be sure that an adult who is authorized to sign for your package will be available at the designated shipping address. For security reasons, we ship to street addresses only, not to PO Boxes or similar addresses. Also we can not deliver to a reception in a multi story building as we can not guarantee that you will get it. Lets discuss via email or phone what will be the most suitable delivery outcome for your high value order.
You’ll receive an email notification the day your order has been shipped with a confirmation of shipment and a tracking number.
Tracking Your Order
Of course, you’ll want to know when your jewellery is going to arrive on your doorstep . That’s why we send out an email notification the day your order is shipped with a confirmation of shipment and a tracking number. This gives you the ability to track your order at all times until it reaches you or your recipient’s doorstep.
Adorn Jewels uses Australia Post for delivery depending on the region and sometimes a private courier if local in metropolitan area of Adelaide.